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Personal Lines Team

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Account Executive

Shannon Whitcomb

Shannon has 21 years of experience in the insurance field. She began her career as a receptionist before earning her Property & Casualty license and becoming a Notary Public. Outside of work, Shannon enjoys spending time with her husband, caring for their two dogs and three cats, and taking their four classic Volkswagens to local car cruises and shows. She also enjoys tackling home renovation projects together.

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Account Executive

Elizabeth Vinson

Lizzie has been in the insurance industry since 2002 and holds her Property & Casualty license. She brings more than two decades of experience helping clients with their insurance needs. Outside of work, she is the proud mother of two daughters, Bailee and Rilee, and enjoys kayaking, swimming, cooking, and photography.

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Account Executive

Karina Ponce

Karina has 15 years of experience in the insurance industry and is dedicated to helping clients with their insurance needs. Outside of work, she enjoys spending time with her family and friends, cheering on her son at travel baseball games, training her green-cheek conure, reading a good book, and catching up on her favorite shows and movies.

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Account Executive

Megan Pulman

Megan has 13 years of experience in the insurance industry and is licensed in both Property & Casualty and Life & Health insurance. Outside of work, she enjoys reading, video games, anime, and creating diamond art. She also loves exploring the area on her e-bike, spending time with her husband and their three cats, and keeping up with her favorite TV shows.

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Account Executive

Vilma Reyes

Vilma has 13 years of experience in the insurance industry and holds both Property & Casualty and Life & Health insurance licenses. Outside of work, she enjoys reading, painting, gardening, and spending time with her family. She is also a proud dog mom to her Goldendoodle, Milo, and a passionate soccer fan.

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Account Executive

Kolby Ho

Kolby has four years of experience in the insurance industry and is licensed in Property & Casualty, Life, Accident & Health, and Medicare Supplement/Long-Term Care insurance. Outside of work, he enjoys golfing, spending time with friends and family, and is a former collegiate wrestler.

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Service Manager

Stephanie Woodward

Stephanie brings nearly three decades of insurance and customer service experience to her role as Office Manager and Personal Lines Service Manager at Loudoun Insurance Group. She began her insurance career in 1993, earned her Property & Casualty license within six months, and spent 12 years with a local Loudoun County agency before taking a five year break to work in an administrative role with Loudoun County Public Schools. She later returned to the insurance industry and has now been part of the Loudoun Insurance Group team for more than 16 years. Outside of work, Stephanie enjoys reading, traveling, attending concerts, watching sports, playing the occasional video game, and spending time with her family, friends, and her cats, Charlie and Ollivander.

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Service Manager

Jamie Johnston

Jamie has 10 years of experience in the insurance industry as a Property & Casualty and Life insurance agent. Outside of work, Jamie enjoys spending quality time with her children, Bryce and Jo'lee, and her French Bulldog, Bucci. She is also passionate about volunteering as a citizen lobbyist for women's rights and loves spending time on or near the ocean, whether yachting, sailing, or simply relaxing.

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Service Manager

Kelly Greenstreet

Kelly has more than 10 years of experience in the insurance industry and returned to Loudoun Insurance Group in 2025 after taking time to care for her father and work in education and nonprofit leadership. Having originally started her insurance career with Pamela in the 1990s, Kelly's return to the agency marks a full-circle moment. Outside of work, she enjoys baking, painting, reading, crafting, and spending time at the beach. Her greatest joy is being with her three grandsons and family, and she's a devoted Orioles fan who loves all things pumpkin spice, HomeGoods, and Starbucks.

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Admin Assistant

Donna Hazard

Donna has eight years of experience in the insurance industry and enjoys helping support clients as a Customer Service Representative. Outside of work, she loves spending time with her children and grandchildren, who keep life fun and full of special moments.

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Admin Assistant

Donna Sechler

Donna has been a valued member of the Loudoun Insurance Group team since 2018. Outside of work, she enjoys spending time with her husband, two children, son-in-law, and three grandchildren. An avid animal lover, Donna hopes to volunteer at a local animal shelter in retirement. She also spent more than 13 years volunteering as Mrs. Claus for the Greater Manassas Christmas Parade and was honored as TD Bank's Woman of the Year in 2024.

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Director of Marketing

Cam Pine

Cam has two years of experience in the insurance industry and serves as the Marketing Director for Loudoun Insurance Group. Outside of work, he enjoys golfing, spending time with his fiancée, friends, dog, and two cats. Before beginning his career in marketing, Cam was a Division I collegiate wrestler.

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Director of Finance & Accounting

Deborah Johnson

Deborah has been a valued member of the Loudoun Insurance Group team since 2018, bringing a background in accounting and a passion for learning to her role. Outside of work, she enjoys staying active through gravel biking, tennis, hiking, and exploring national and state parks. She also loves traveling, attending concerts, and spending time with her family, especially cheering on her grandchildren at their sporting events.

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Accounting Assistant

Olivia DiSerafino

Olivia has just over four years of experience in the insurance industry. Outside of work, she enjoys listening to mystery audiobooks, traveling, and continuously learning new things. She also keeps a research journal where she writes about a wide range of topics that spark her curiosity.

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